FAQ
1. What payment methods does SolunaStar Syndicate support?
1. Supports major US payment methods, including credit/debit cards (Visa, Mastercard, etc.), PayPal, and some local e - wallets.
2. How to make purchases on SolunaStar Syndicate?
2. Go to the in - game store, select items, click “SolunaStar Syndicate Quick Pay”, and complete the payment using your preferred method (card, wallet, etc.).
3. Can SolunaStar Syndicate help promote my in - game services?
3. Yes! As an authorized recharge entity, we offer promotion tools (e.g., recharge discount campaigns) for partners. For collaborations, contact the “Partner Team”.
4. Can mobile points be used to buy physical in - game items on SolunaStar Syndicate?
4. Currently, mobile points are only for digital content (e.g., skins, in - game currency). Physical item purchases require cash, card, or e - wallet payments.
5. Does SolunaStar Syndicate assist with physical item delivery for in - game purchases?
5. SolunaStar Syndicate handles recharge and payment processes. Physical item delivery is managed by the game publisher/merchant. Track it via their order system.
6. Does SolunaStar Syndicate support subscription payments for in - game content?
6. Yes! Set up “auto - renewal” in the payment management page for monthly/yearly in - game memberships.
7. What’s the difference between SolunaStar Syndicate and other local US payment channels?
7. As an authorized recharge entity, SolunaStar Syndicate focuses on “game - exclusive recharge services” – supporting real - time in - game currency crediting, player recharge rebate programs, and better fitting gaming scenarios.
8. Are there integration fees or setup costs for SolunaStar Syndicate? Any minimum spending requirements?
8. Developers/partner platforms can integrate for free with no setup costs. Minimum spending for players varies by game/merchant (usually no mandatory requirements).
9. How to integrate SolunaStar Syndicate via the partner platform developer portal?
9. Visit the “partner platform developer official website” (confirm the URL in advance), find the SolunaStar Syndicate authorized recharge access entry, download the SDK, and follow the “step - by - step guide” to complete integration.
10. Do I need a local US legal entity or bank account to use SolunaStar Syndicate?
10. Players don’t (international cards/wallets work). For partner merchants: US - based entities need a US bank account; global merchants can link to supported international accounts.
11. What currency is used for SolunaStar Syndicate transactions, and what currency will merchants receive payments in?
11. Transactions in the US region default to “USD”. Merchants receive payments in USD (global merchants can convert to local currency via partner banks).
12. Where to view SolunaStar Syndicate transaction records?
12. Players: Find “Recharge/Payment History” in SolunaStar Syndicate account settings. Merchants: Log in to the “partner platform management backend” and check the “Transaction Details” module.